Privacy Policy

Your personal information is essential to maintaining the work of Digital Products LLC and associated digital products for a variety of reasons. We rely on it to make our marketing and advertising efforts more conscious and relevant. It also enables us to create and provide content that you read and otherwise enjoy on our site(s).

This is a short list of the chief reasons for collecting and using user information:

• To provide you with content that is highly relevant to you; to maintain a better user experience on our site(s)
• To render the services you sign up to receive, such as daily newsletters
• To perform marketing analysis and, by your permission or when permitted by applicable laws, to communicate with you via email and in other channels
• To allow us to run advertisements on our site(s).

Careful consideration is taken to determine the ways to use personal information and to protect your privacy. Below, we will elaborate on the details. Alongside other topics, this policy:

• provides information about your rights and our obligations
• clarifies the ways in which we gather, store, and use your personal information
• explains the methods we use to protect your information and our commitments to do so
• covers our commitments to respect your rights and respond to the questions you might ask.

We will be making a continuous effort to clarify the aspects of personal information use for our users.

By personal information is meant any information about a user by which he/she can be personally identified. Personal information can include, but is not limited to, the following:

• your name, date of birth, phone number, postal address, email address, mobile number;
• debit card details;
• information about the device you use to browse the web (such as your IP address – the numerical code that identifies your device and the country, region, and/or city in which your device is located);
• insights into your personal situation, as well as your manner of using our site(s), products, and services.

At times, our site(s) and products may include links to third-party services and sites. These services and sites have their own peculiarities of user information gathering and use that are covered by their own privacy policies. If you follow a third-party link and are transferred to a third-party site, make sure you read their privacy policy before you use the site.

What personal information is gathered when you sign up for an account at Digital Products LLC.

When a user signs up for a Digital Products LLC account on https://digitalproducts.am/ the following personal information is gathered:

• the user’s name;
• the user’s email address;
• the user’s IP address;
• certain information from the profile in social media (details can be found below) if you used your social media account details to sign up for the services provided on https://digitalproducts.am/ and by Digital Products LLC.

When you create an account on https://digitalproducts.am/, we create a unique ID number that is associated with you. The ID number helps our system recognize you during your visits to our site(s) and products when you are logged in. Our system will also recognize you if you use the same name and email address to log into your account from a new device (e.g.: switch from your desktop to your mobile, etc.)

Our site(s) and products may also use cookies or an analogous technology that helps to gather additional information during your visits to our site(s) and products. Additional information may include:

• your IP address – the numerical code that identifies your device and the country, region, and/or city in which your device is located;
• the history of your on-site behavior: which pages and content you have viewed on our site(s) and products, as well as the information about the paths you followed to reach our site(s), e.g. links on other websites, etc.
• the information that can help to identify your device, e.g.: unique device ID, advertising ID, and the browsers via which you accessed our content.

There are services that we render that may offer you to provide more detailed information about your interests and preferences; this information is used to improve your user experience. If you order a paid service or item on our site(s) you may be required to provide additional details, e.g.: your address, etc.

Certain categories of personal information are not subject to gathering, including political or religious views, race, health state and conditions, sexual orientation, etc. However, you may choose to provide this information to us of your own volition.

Signing into your Digital Products LLC, account with social media details

If you choose to sign in to our site(s) or products with your Facebook account details, you allow Facebook to provide us with your email address and some other aspects of your profile on Facebook that you have made public in your Facebook settings. These aspects only include your name, first and last, age range, a link to your profile on Facebook and your profile photo. We do not receive access to updates on your profile on Facebook. If you choose to sign in to our site(s) or products with your Google login details, you allow Google to provide us with the aspects of your profile in Google that you have made public in your Google settings. These aspects include your name, first and last, age range, your email address and whether or not it has been validated, a link to your profile in Google and your profile photo, if you have one in place.

The above-mentioned social media details will be used to create and/or fill in your account at Digital Products LLC. If you decide to remove Digital Products LLC from the Apps and Settings section of your Facebook settings or Google settings, your social media details will no longer be available to us. However, the information that we initially received when you used your Facebook or Google details to set up an account at Digital Products LLC or to log into it will still be in our database.

Using our site(s) and products

The Digital Products LLC. site(s) and products gather and use the information about the content you have browsed to offer you more relevant content on site, via emails and push notifications.

• To render the services you sign up to receive, such as email newsletters. Personal information is also used for essential internal administration purposes, e.g.: accounting and records at Digital Products LLC, and to inform you about all the changes that our services may undergo.
• By your permission or in compliance with applicable laws, to send you marketing communications via email and in other channels.
• To personalize the services rendered to you, e.g.: to enable signing in and to recognize you when you sign in from different devices, to remember your settings, to serve you relevant personalized advertisements, and to measure how effective they are, as well as to adjust our marketing communications to your preferences by analyzing what you view on our site(s) and products.
• To perform marketing analysis, e.g.: we study what you have browsed on our site(s), what items and services you have purchased to attain in-depth insight into your preferences and interests and to tailor our marketing to your preferences and interests in order to achieve greater relevance.
• To provide better marketing communications, we rely on a cookie-like technology to check whether you have opened a marketing email or followed the link contained in the email.
• To sell space on our site(s) and products to advertisers. Digital advertising lays a financial foundation for our ability to provide you with high quality content and services.
• To carry out statistical evaluations, e.g.: to analyze the performance of our site(s) and products in order to attain insight into how you and other visitors use our site(s) and products.
• To respond to your questions, requests, and complaints; to address and resolve issues reported by users.
• To prevent fraudulent activity and provide security; to ensure that our site(s) and products are safe and secure.
• To ensure compliance with applicable laws and regulations.

Legal authority for using personal information

Personal information is only used by Digital Products LLC in accordance with the law. The legal authority is determined on the basis of the purposes for personal information gathering and use. Regardless of the individual case, the legal authority for using personal information will be one of the following:

• Consent: Express consent provided by our users, e.g.: to receive marketing emails from us. Your consent can be withdrawn at any moment. E.g.: to withdraw your consent to receive marketing emails, click on the “unsubscribe” link that is present at the bottom of every email. You can also withdraw your consent to receive marketing emails in your subscription manager on our site(s), when you are signed into your Digital Products LLC account.
• Our legitimate interests: We need to get an understanding of our users, to promote our services, and to maintain our site(s) and products effectively in order to create and publish high quality content and to render our services. E.g.: it is in our legitimate interest to analyze the content that has been viewed by users on our site(s) and products in order to understand the ways in which our site(s) and products are used. We also rely on our legitimate interests to perform marketing analysis in order to select the products and services are of relevance to our users.
• Fulfillment of a contract with users (or taking steps preceding the formation of a contract with users): E.g.: you have signed up for free email newsletters at Digital Products LLC and we need to use your name and email address to render the service of delivering those email newsletters to you. Or if you have purchased a product or service from us and we need to use your payment details and contact information to process your order and deliver the product or render the service you have purchased.
• Law compliance: There are cases in which we may have a legal duty to keep or use your personal information.

To make sure that the rendering of services by any other organization on our behalf is carried out in a manner that ensures the security of your personal information and the compliance with all the applicable information privacy laws, strict restrictions will be placed upon the organization in the contract. We may carry out independent audit of the organizations that render services on our behalf to check whether they meet the contract and industry standards.

Unless you give your permission to share your personal information, it will not be shared with anyone else for their own marketing purposes.

On some of our pages, third-party social plug-ins are used (e.g.: “Facebook Recommend” function, Pinterest “Pin It” button, Google+ function, etc.). These third parties may gather and use the personal information that you provide during your visits to our site(s) and products. When you are reading content or browsing our site(s) and products, the information you provide may be collected by these third parties and linked to your account on their website. We encourage you to read their privacy policies to learn more about how they use personal information.

We may occasionally send you service communications, e.g.: to remind you about the pending expiration date of your subscription to a service or to thank you for providing feedback.

Marketing communications and content newsletters

Provided that you have granted your permission, we may email relevant offers and updates from Digital Products LLC and our partners to you.

Digital Products LLC. offers a variety of email newsletters and content emails. We encourage you to manage your subscription via your subscription manager when you are logged in to your Digital Products LLC account.

At any time, you can also choose not to receive any of these emails. You can discontinue the emails by using the “unsubscribe” link in any of Digital Products LLC emails or in your subscription manager when you are logged in to your Digital Products LLC account.

Research and surveys

We may occasionally ask you to complete a survey or contact you for other market research purposes.

Query response and complaint resolution

If you have sent a complaint or a query to us, we will contact you to give a response to your query or to address the complaint you have placed.

By themselves, cookies do not provide any personal information, unless you decide to provide this information to us of your own volition, e.g.: by registering on our site(s). Once that personal information is provided, a link between this information and the information stored in the cookie is created. The cookie then creates a unique numerical ID for your device or Web browser. This ID will allow us to recognize you during different visits to our site(s) and establish a connection between your personal information and the manner in which you browse our site(s) or use the content posted on our site(s).

Cookies and related technology (Local Shared Objects, HTML5, cache cookies, web beacons, or clear gifs, etc.) are used to get insight into how you use our site(s) and products and to improve your user experience, the content and offers that we post on our site(s) to make them more relevant to your interests, and to show you the adverts you might find interesting. E.g.: we may rely on cookies to personalize your user experience (to let our services address to you by your name, etc.), to securely save your password, to keep your shopping cart contents, or to adjust the content, offers, and adverts to your interests.

Order cancellation

Any product or service may become discontinued or otherwise unavailable, in which case, we reserve the right to:

Resale restrictions

For the reasons of intellectual property right protection, any form of resale of the products or services purchased from Digital Products LLC is strictly prohibited. We reserve the right to refuse any order if we believe that it has been made with the purpose of reselling.

Purchase terms and fees

By ordering a product or service from https://digitalproducts.am/, you give your consent to pay all fees and charges to your account in a due and timely manner as envisaged by the fees, charges and billing terms in effect. You also give your consent to pay the taxes that apply to the purchase of your order. You assure that you will provide us with valid payment information necessary to process your orders. By providing us with the necessary payment information, you agree that:

Should you change your payment information, you agree to notify us of the changes immediately.

We reserve the right to change or update the product/service prices and/or billing methods at any time. Regardless of the reason, if we are not able to charge the payment to your payment card, or if your payment is returned, we reserve the right to terminate or temporarily suspend your access for the products or services that were not successfully paid for.

Automatic order renewal

If the product or service you purchased is subscription-based, i.e.: if it is automatically renewed, you will receive a corresponding notification during the order renewal process. The terms of automatic order renewal and cancellation that are incorporated into the order process are also hereby included into this policy.

Refunds

All fees are non-refundable, except for the cases elaborated upon in the “Order cancellation” Section.

Discounts, Promo Codes and Premium Offers

At our own decision, we may introduce discounts and promotional codes (Promo Codes). Users may redeem the discounts and Promo Codes in their accounts. We may create additional features and benefits that will be regulated by specific terms established on a per Promo Code basis. Promo Codes are also subject to a list of general regulations listed below:

• A Promo Code may only be used once per user.
• A Promo Code must be used in compliance with law, for the intended purpose and audience.
• A Promo Code may not be shared, sold, duplicated, or otherwise transferred. It may not be posted on a publicly accessible forum or otherwise made available to the public, unless we give permission to do so.
• We may disable a Promo Code at any time and for any reason, without any obligation on our part.
• A Promo Code may only be used in accordance with the specific terms that are especially set forth for such Promo Code.
• A Promo Code may not be redeemed for cash.
• A Promo Code may have an expiration date; it may expire before you use it.

We may occasionally run promotional campaigns, e.g.: offer free products or services with your purchase, in association with certain products and services. All offers made in association with these promotional campaigns may become unavailable due to exhausted supply or be discontinued at our discretion, i.e.: at any time and without prior notice.

On our site(s) and products, we use personalized online advertising, which enables us to deliver more relevant advertisements to the visitors of https://digitalproducts.am/. The advertisements you are shown are personalized based on your online behavior and the ways of interaction with our site(s) and products.

The entertaining content published on our site(s) and products is not in any way connected to or influenced by the advertisements displayed or the organizations and companies that advertise. During your visits to our site(s) or products, we place advertising cookies on your device, alongside with regular cookies and related technology, in order to understand and remember what sort of content you are interested in viewing. Upon receiving this insight, we will be able to match the advertising we display on your browser to your interests.

For the purposes of personalizing online advertising, the information such as your name, email and postal address, or phone number is not gathered or used.

The information we gather in the above-stated manner may be shared with advertising partners, i.e.: the browsing patterns you displayed on https://digitalproducts.am/ may be used to show you relevant advertising on other websites. Similarly, we on https://digitalproducts.am/ may show you advertising based on the information about your browsing patterns that we received from our advertising partners.

Another form of online advertising that we and some of our advertising partners rely on to make the advertising you see more relevant based on your browsing patterns is online retargeting. E.g.: having visited an online clothes store and browsed certain clothing items, you may start seeing advertisements from the same online store or with the specific items you have been browsing.

Please address any of the requests listed above to contact@digitalproducts.am. Please note also that, for reasons of information protection, we may request additional information from you in order to confirm your identity.